February 24, 2024

South West News

South West News from Gloucestershire to Cornwall

Champions are helping bring Cornwall into a digital age

Laptop user

Cornwall Council’s Digital Inclusion Team is celebration recruiting 140 Digital Champions to help support its work to offer digital skills training to people across Cornwall.

The champions are not technical experts but offer enthusiastic support for:

  • Basic and advanced digital skills linked to their particular service delivery
  • Identification and assessment skills to fully identify the needs of the service user
  • Enthusiastic about the benefits of being online and able to share this with others through direct experience
  • Motivated and have the confidence to help others to learn
  • Patient, coaching and able to build up trust with learners through building on existing relationships

With an estimated 69,000 people across Cornwall who have never even switched on a computer, the champions are a vital tool for helping them to develop their skills and confidence when using digital technology, enabling them to do many things such as use email to keep in touch with friends and family, take advantage of online services or even save money.

There are currently 140 Digital champions working in a service-based role and providing Essential Digital Skills support as part of their front-line role, often working in a charity or public sector, often providing services to vulnerable people.

The scheme runs in conjunction with the Device and Connectivity Lending Scheme, which involves 44 organisations who have been given access to more than 345 devices which people can borrow. These schemes are both key to the council’s work helping socially disadvantaged people transform their lives.

Cllr Richard Pears, Cornwall Council’s portfolio holder for customers, said: “I am proud of our digital champions, who are not IT technicians, but community members who have a little spare time to help others use the internet and to improve their skills.

“It can make a huge difference to people’s lives if they are able to use the internet, allowing them the ability to access online banking, housing and benefit services, for work and for social media as well.

“One of our key priorities as an organisation is to create a thriving, sustainable Cornwall, and ensuring all of our residents have the skills to make the most of the digital world we live in is a vital part of that work.”

If you would be interested in becoming a Digital Champion, you can find out more information on the scheme on the web page below.

Become a digital champion