April 15, 2024

South West News

South West News from Gloucestershire to Cornwall

Residents urged to have their say on how care is delivered at home

Cornwall residents are encouraged to have their say on how care is delivered to people in their homes as part of a programme to deliver better care.

People are invited to have their say using an online survey which looks at how Cornwall Council can make some changes so that more people are able to access the care they need.

A new approach to how Cornwall Council works with care providers looks at introducing increased flexibility around visit times that will result in a more even level of demand throughout the day. This will allow for a fairer, more efficient deployment of the workforce, while also reducing mileage.

Cllr Andy Virr, Cornwall Council cabinet member for adult social care and health said: “By making some small changes our care workers, who do a fantastic job supporting people in Cornwall, will have some time freed up, allowing more people to be supported within our existing workforce.

“At the moment, we support over 2000 people with home care services but there are numbers of people waiting for the care they need at home. Although this situation has improved significantly, we want to make sure that people always have the right care, in the right place, at the right time.”

The survey will run until Monday, 19 June 2023. After this the information that people have provided will be used to shape how care provision will be purchased in the future, creating a plan for how we ask care providers to deliver care and support to people in Cornwall.

As well as the survey we will be talking to a range of stakeholders, including people who provide care, people receiving care and our partners in the voluntary sector.

You can view the survey and find out more by visiting our Let’s Talk Cornwall page